Hyatt Regency Indianapolis

Decided to stay last minute due to snow emergency. Front desk agent was helpful and very friendly. Room itself is a bit dated for such a nice hotel. The beds were not horrendous, but did not sleep well. The heat didn't work very well as the cold air seeped in through the window. No fan in the bathroom so our showers created a stuffy environment, and then the window iced over from the humidity of showers. But the water pressure and temperature was amazing in the shower. The cast from phone did not work on any 3 devices we tried utilizing on the TV. Really appreciated the indoor Sky walk connecting us to Plaza Park Garage that we were utilizing for the convention center event we had.

Staff were helpful and the hotel was clean. Convenient covered sky bridge to the parking garage was nice with the bad weather. The pool was very cold and their hot tub has been turned into a planter, which was disappointing.

Really nice hotel downtown Indianapolis. We were there for the IRMCA Winter mixer. Walking distance to many restaurants. My stay was just one night. I was pleased with my stay.

What an incredible stay we had! The customer service was absolutely above and beyond. Jennifer at the front desk was so excited to hear that we were Australians road-tripping through the States and even upgraded our room. She also gave us a list of things we could do around all her favourite cities and was just genuinely a kind soul. The parking officers were also amazing — both Noah and Cameron went out of their way to help us navigate parking with our international numbers. Truly kind and thoughtful people all around!

We can't say enough good things about our experience here for our wedding reception! We found ourselves in a terrible situation—our original venue had construction delays, and we were left scrambling to find a new location just six weeks before our date. The stress was immense. From the moment we connected with Tristen Pettigrew, everything changed. She listened to our situation and immediately worked to accommodate us. She gave us the most competitive price we found among four venues, but what sets her apart is her unparalleled customer service. Tristen took over and worked directly with our existing vendors, handled logistics, and genuinely made it her mission to ensure my wife and I were stress-free. She made what could have been a disaster a beautiful and smooth event. Thank you so much, Tristen, for saving our reception and for being such a wonderful host. If you're booking an event, you absolutely must work with Tristen!

pros: close to convention center downtown location bed was comfortable and bedding . temp control was fine . and internet was so so . cons : bathrooms small no grab bar to step in or out especially if u have mobility issues .No microwave in room or maybe have one 2 use like on each floor also no trash cans as , I wanted to take out trash like food containers etc had to go to first floor . Also , staff didn't know the hours for Regency Club as it was closed on Weekends .And I had to back down to get food vouchers for the globist . Further note: They need staffing in their restaurants especially when their is big events or conventions, as they were understaffed.

I had a great experience at the hotel during the 11/8/25 Indianapolis Marathon weekend. Check-in was very smooth (the representative knew about the booking through the marathon website). They were also helpful with a later water request. Hotel was a 8-10 minute walk to the marathon start line and connected to the convention center by the skywalk. Room was clean and bed was comfortable to sleep in too before the race day. Definitely recommend to visitors and especially future Indy marathon racers!

Loved that we were next to the canal. Even loved the fact that we got to see a little bit of snow while we were in town. Beautiful view, friendly and caring staff. Will definitely be coming back.